Privacy Policy

We collect the information you provide directly, including your email address, your skin profile data (hormonal stage, goals, climate, sensitivity), and any diagnostic or biometric inputs you choose to share. We also collect basic technical data such as device type and usage patterns to operate and improve the service.

We use cookies and similar technologies to operate the service, remember your preferences, and understand how the platform is used. See our Cookie Policy for detail on the categories of cookies and how to manage them.

We rely on trusted third parties to operate the platform. Payment processing is handled by Stripe, which processes your card details on its own secure infrastructure — we do not store full card numbers. We use analytics providers to understand aggregate usage. Each provider processes data under its own privacy and security standards.

We retain your account and skin profile data for as long as your membership is active, and for a reasonable period afterward to allow account recovery and to meet legal obligations. Diagnostic and biometric inputs are stored securely and deleted when you request it or when they are no longer needed.

You have the right to access the personal data we hold about you, to request its deletion, and to export a copy of your data in a portable format. You may also correct inaccurate information and withdraw consent for optional processing at any time.

For any privacy question or to exercise your rights, please contact Base44 support. We will respond in line with our service-level commitments.